Reference and Information Services (RISU)

Last Updated: Tuesday, 09 June 2015

Reference assistance is available to all students, faculty, and staff. The reference unit provides many levels of research support, from answering questions to guidance with topic selection, database searching, finding and citing sources, and helps with course assignments.

The Goal of Reference and Information Services Unit (RISU)

  • To enhance access to appropriate information resources supporting academic achievement, scholarship and lifelong learning
  • Provide formal instruction and information assistance in using information resources for optimum performance by library patrons

The mission of reference services is to teach students, staff and faculty how to find information by educating them on the use of the library catalog and proprietary databases.  Reference services will strive to meet, and also to anticipate, user requests. The reference staff encourages user’s awareness of information resources to fulfill individual information needs.

We provide Electronic reference, e-reference, and Internet-based question, answer services and connect users with experts in the information sources in a variety of subject areas through web forms and/or e-mail. We also cover support via direct contact with reference librarians through e-mail and telephone. The RISU provides reference assistance to patrons in research, skills to database usage, ethical use of resources and serves as a link between the patrons and the resources.

Ask a Librarian

  • IM Reference: You can start chatting with a Reference Librarian by using the "Ask A Librarian" link at the top right hand of the page
  • EMAIL: Send a mail to This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Text 0805-440-0135

If we are not online, send us an offline message, fill in the research consultation Request form or call 0805-440-0135

This service is available to:

  • Currently enrolled students of AUN
  • Members of the Faculty and Staff of AUN
  • Individual requesting for information about the resources unique to us at AUN

Research Consultation

  • Research form
  • Inter-library loan request
  • Classroom Reservation form
  • Report database problem

Start your Research

  • Search the catalog
  • Search the databases
  • How to find a book/article (Videos prepare some)

Privacy Policy:

In order to serve you better, we may examine the content of our interaction with you for questions and answers, this is to enable us serve you better.


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